18+ Only  |  Gaming is for entertainment. Always set a personal PKR budget and time limit before you play.

Responsible Gaming at Stakes – Play Smart, Stay Safe

Gaming is meant to be enjoyable. At Stakes, we give every Pakistani player the tools to keep it that way — deposit limits in PKR, session reminders, self-exclusion options, and honest guidance to help you stay in control at all times.

PKR Deposit Limits

Session Time Reminders

Self-Exclusion Tool

18+ Adults Only

What Is Responsible Gaming?

Responsible gaming means treating casino games, slots, and sports betting — including Cricket, PSL T20 matches, and Football markets — purely as a source of entertainment, not as a way to earn money or solve financial problems. At Stakes, we believe every player in Pakistan deserves to enjoy our platform on their own terms, with full awareness of both the fun and the risks involved.

The reality is straightforward: the house always has a mathematical edge in casino games, and outcomes in sports betting are uncertain. This does not mean gaming is not enjoyable — millions of players have a great time every week — it just means that over a long enough period, spending more than you can comfortably afford is a losing strategy. Responsible gaming is simply making sure that what you spend is an amount you have decided on in advance and are fully comfortable losing.

Stakes has built a range of tools directly into the platform to support this. Every player — whether you have just registered or have been with us for years — has free access to deposit limits, session reminders, cooling-off periods, and permanent self-exclusion. None of these tools require a phone call or special approval. You can activate them from your account settings at any time, day or night.

The right mindset before you play: Decide your session budget in PKR before you open the app or website. Treat it the same way you would treat the cost of a cinema ticket or dinner out — money you are happy to spend for the entertainment, regardless of the outcome.

Our Responsible Gaming Tools

Every tool listed below is available free of charge to all registered Stakes players. You do not need to contact support to activate most of them — they are built into your account settings and take effect as described.

Deposit Limits

Set a daily, weekly, or monthly cap on how much PKR you can deposit into your Stakes account. Once you reach the limit, deposits are blocked until the period resets. Increases to an existing limit take effect after a mandatory cooling-off period so you cannot instantly override a decision you made when you were thinking clearly.

Session Time Reminders

Set a session duration limit and Stakes will display an on-screen notification once you have been playing for that length of time. The reminder does not force you to stop — it simply breaks the automatic flow and gives you a moment to consciously decide whether to continue or take a break.

Reality Checks

Reality checks are periodic on-screen messages that appear during a session showing you how long you have been playing and how your balance has moved since you logged in. These help you stay grounded and aware of your session in real time, rather than losing track of time while playing slots or watching a live Cricket match.

Cooling-Off Period

If you want a short break from gaming without a full self-exclusion, a cooling-off period temporarily suspends your account for a set number of days — typically between 1 and 42 days. During this period your account is inaccessible and you will not receive marketing communications from Stakes.

Self-Exclusion

Self-exclusion closes your account for a defined period or permanently. During an exclusion, you cannot log in, deposit, or wager. Marketing emails are also stopped. This is the most powerful tool available and is recommended if gaming is causing you stress or financial difficulty. See Section 5 for full details.

Account Activity History

Your full transaction history — every deposit, withdrawal, and wager in PKR — is available in your account dashboard at any time. Reviewing this regularly is one of the simplest and most effective habits for staying honest with yourself about how much you are actually spending on gaming each week or month.

Setting a Personal PKR Budget

The single most effective responsible gaming habit is deciding — before you deposit — exactly how much PKR you are comfortable spending in a given session, week, or month. This is not about being restrictive; it is about making a deliberate decision rather than letting an exciting game or a bad run of luck pull you further than you intended to go.

A Simple Budget Framework

Start by working out your monthly disposable income — what is left after paying for rent, utilities, food, transport, and any other household responsibilities. From that amount, decide what percentage you are genuinely comfortable using for entertainment. Gaming should sit alongside other entertainment expenses like eating out or mobile data top-ups, not above them.

Once you have a monthly gaming budget in PKR, divide it by the number of sessions you plan to have in that month. That gives you a per-session amount. Deposit only that amount at the start of each session. When it is gone, the session is over — regardless of how close you feel to a big win or how badly you want to recover a loss.

Budget Health Indicators

Under 5% of disposable incomeHealthy
5–10% of disposable incomeReview
Over 10% of disposable incomeConcern

The "Chasing Losses" Trap

One of the most common ways a gaming session goes wrong is chasing losses — depositing more money to try to recover what you have already spent. This is a natural impulse because the brain treats a near-miss or a recent loss as evidence that a win is just around the corner. In reality, each spin of a slot or hand of a card game is completely independent. Past results have no bearing on future ones. When you find yourself thinking "just one more deposit to win it back," that is the moment to stop, not to continue. Your pre-set session budget is your protection against this pattern.

Practical tip: Use JazzCash or Easypaisa to deposit your session budget as a separate transaction each time rather than keeping a large balance inside your Stakes account. Seeing the specific deposit you are making for this session makes it easier to stay aware of what you are spending.

Warning Signs to Watch For

Most players never experience problem gambling. But it is worth knowing what the early warning signs look like — both for yourself and for people you know. Catching a problematic pattern early makes it far easier to address.

Behavioural Warning Signs

  • Spending more PKR than you planned, session after session
  • Feeling restless or irritable when not gaming
  • Using gaming as a way to escape stress or problems
  • Hiding your gaming activity from family members
  • Borrowing money or using essential funds to deposit
  • Repeatedly trying to win back losses rather than stopping
  • Thinking about gaming constantly, even at work or with family

Healthy Gaming Habits

  • You set a budget before every session and stick to it
  • You stop when your budget runs out, win or lose
  • Gaming is one of several leisure activities, not the main one
  • You take regular breaks and can walk away easily
  • You never deposit money needed for bills or food
  • Your family and friends know you play occasionally
  • You play for fun, not to make money

If you recognise more than one or two items from the warning signs list above, it is a good idea to use our cooling-off or self-exclusion tools right away and speak to someone you trust. You do not need to wait until things feel completely out of control — taking action early is always the right call.

Self-Exclusion: Taking a Real Break

Self-exclusion is the most serious responsible gaming tool we offer and it is available to every Stakes player at no cost and without requiring any explanation. If you feel that gaming has stopped being enjoyable and has started causing stress, financial pressure, or conflict with family, self-exclusion is the right step.

How Self-Exclusion Works at Stakes

When you activate self-exclusion, your account is immediately suspended. You will not be able to log in, deposit PKR, place wagers, or access any part of the gaming platform. All scheduled promotional emails and bonus notifications are also stopped. Any balance remaining in your account at the time of exclusion is preserved and can be withdrawn — contact support to arrange this.

Exclusion Period Options

  • Short-term cooling off: 1 day to 6 weeks — suitable if you feel you need a short, deliberate pause
  • Medium-term exclusion: 3 months to 12 months — recommended if gaming has been causing consistent overspending
  • Long-term exclusion: 1 year to 5 years — for players who want a significant and firm break
  • Permanent exclusion: No end date — for players who want to stop entirely and do not wish to return

Requesting Self-Exclusion

You can request self-exclusion directly from your account settings or by contacting the Stakes support team via live chat. Once activated, a self-exclusion cannot be reversed before the chosen period ends — this is intentional. The whole point is to make the commitment real. When a temporary exclusion period expires, reactivation requires a deliberate step and a mandatory 24-hour cooling-off period before access is restored.

Important: During a self-exclusion period, attempting to create a new account to bypass the exclusion is a breach of our Terms and Conditions. If you have excluded yourself and accidentally regain access, contact support immediately so the exclusion can be reapplied.

Protecting Young People

Stakes is strictly for adults aged 18 and above. We take the protection of young people seriously and have age verification built into our registration process. Any account found to belong to a person under 18 will be closed immediately and any balance handled per our Terms and Conditions.

If you share a device with younger family members, we strongly encourage you to take the following steps to prevent accidental access to the Stakes platform:

  • Always log out of your Stakes account when you are not actively using it
  • Use a strong, unique password that younger family members do not know
  • Enable PIN or biometric lock on your phone so the app cannot be opened without your authentication
  • Use parental control software on shared home devices to block access to online gaming websites
  • Talk openly with older teenagers about the risks of gambling and why it is an adults-only activity

If you believe a minor has accessed the Stakes platform using your account or their own, contact our support team immediately. We will investigate and act without delay.

Getting Support

Talking about a gaming problem is not easy, but it is the most important step. You do not need to be at rock bottom to ask for help — reaching out early leads to much better outcomes. The Stakes support team is available around the clock and will treat any responsible gaming concern with complete discretion and without judgement.

Beyond our own support team, we encourage any player who feels their gaming has become a problem to speak with trusted people in their life — a close friend, family member, or community elder — and to seek guidance from a professional counsellor if needed. Taking a break from the platform using our self-exclusion tool while you work through things is always an option and is strongly encouraged.

Contact Stakes Support

Live Chat: Available 24/7 when you are logged in to your account

Email: [email protected] — subject: "Responsible Gaming Request"

Our support team responds to responsible gaming requests as a priority. You will not be judged or pressured — we are here to help.

Common Questions

Yes. Deposit limits are available directly in your account settings under the Responsible Gaming section. You can set a daily, weekly, or monthly cap in PKR without contacting anyone. Reductions take effect immediately. Increases require a cooling-off period before they apply.

Your balance is preserved during a self-exclusion. You cannot use it to wager, but you can request a withdrawal of your remaining balance by contacting our support team. We will process the withdrawal via your registered payment method — JazzCash, Easypaisa, bank transfer, or whichever method you use — within the standard processing time.

No. Self-exclusion periods cannot be reversed or shortened once activated. This is a deliberate design choice — the value of self-exclusion depends on the commitment being firm. When the exclusion period expires, you will need to make a deliberate request to reactivate, and a mandatory 24-hour period must pass before access is restored. Permanent exclusions cannot be reversed under any circumstances.

Setting a deposit limit does not remove your eligibility for bonuses — it simply means you cannot deposit beyond the amount you have set. If a bonus requires a deposit above your current limit, you will not be able to claim it until either the limit period resets or you have responsibly adjusted your limit after the required cooling-off period. Your wellbeing takes priority over any promotion.

Honest self-reflection is a good start. Ask yourself: Am I spending more than I planned, regularly? Am I chasing losses? Is gaming affecting my sleep, my family relationships, or my finances? Do I feel anxious when I am not able to play? If you answered yes to any of these, it is worth taking a break using our cooling-off tool and speaking to someone you trust. You do not need to wait for things to get serious before you act.

Stakes provides tools and information to help you play safely — deposit limits, session reminders, self-exclusion, and honest guidance. Like any form of entertainment that involves money, gaming carries inherent risk if not approached responsibly. Our platform is designed for adults who choose to play as a form of entertainment, with money they have set aside for that purpose. Use the tools we provide, set your PKR budget before every session, and gaming can remain an enjoyable part of your leisure time.

How Stakes Supports Responsible Play

Six ways we actively work to make gaming safer and more enjoyable for every Pakistani player on our platform.

Age Verification at Registration

Every new Stakes account goes through an age verification process. Players under 18 are not permitted to register or play. We take this responsibility seriously and review accounts when there is any doubt about a player's age.

No Pressure to Increase Spending

Stakes does not use aggressive tactics to push players to deposit more. Our promotions are designed to add value to sessions you were already planning, not to encourage you to spend beyond your means. Bonus terms are clearly stated upfront.

Behaviour-Based Monitoring

Our platform monitors for patterns that may indicate a player is experiencing difficulty — rapid successive deposits, late-night sessions that extend for unusually long periods, or sudden large increases in wagering amounts — and may proactively offer responsible gaming tools.

Clear, Honest Communication

We display responsible gaming reminders prominently on the platform, not buried in small print. The 18+ notice and budget reminders appear on every session start. We believe informed players make better decisions, so we give you the information you need without hiding it.

Support Without Judgement

Whether you contact us to set a limit, request a cooling-off period, or discuss a concern about your gaming habits, our support team handles it with complete discretion. There is no judgement and no pressure. Your wellbeing genuinely matters to us.

Opt-Out of All Marketing

If you decide you want fewer reminders about promotions, bonuses, or Cricket betting markets, you can opt out of all marketing communications instantly from your account settings. Responsible gaming also means not being bombarded with messages encouraging you to play when you are trying to take a break.

Enjoy Stakes the Right Way

Ready to enjoy Cricket betting, PSL markets, live casino, and slots on Stakes? Register today, set your PKR deposit limit from the start, and keep gaming exactly what it should be — fun, exciting, and fully in your control.

18+ only.  |  Set a PKR budget before every session.  |  Gaming is entertainment, not income.